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The Energy Choice program is a statewide program offers you the option to purchase your natural gas from a competitive retail supplier certified by the Public Utilities Commission of Ohio (PUCO) instead of Enbridge Gas.
Enbridge Gas will continue to deliver your natural gas; respond to service and emergency needs; read your meter and provide customer service and billing.
Watch our video to learn more about your choices
Most customers, by default, receive natural gas through the SCO. The SCO price is set by a competitive auction, overseen by the Public Utilities Commission of Ohio (PUCO), and is adjusted monthly based on natural gas market prices.
You bill will list the “Standard Choice Offer” in the Current Charges section under a named supplier. The gas cost charges will be the same rate for every supplier under the program.
It’s easy to enroll in SCO by logging into our Manage Your Account system. If you have questions on the SCO offering, contact us at 1-800-362-7557.
Indicates what energy choice plan you are currently on
| Standard choice offer | Energy choice agreement | Aggregation | |
|---|---|---|---|
| SCO is the default rate but have not chosen a supplier or joined a municipal aggregation program, pay for their natural gas consumption. | Our voluntary energy choice agreement offers you the option to purchase the natural gas you use from a certified supplier instead of Enbridge Gas Ohio. | A large buying group may be able to get a better price for the group members than you might get on your own, and it may include other benefits such as energy use analysis and management. | |
| Rate type: | Variable rate | Fixed and/or variable | Fixed and/or variable group rate |
| Eligibility: | Residential customers | All customers* | Select geographic areas* |
| Term length: | No term - you can enroll in other agreements at any time. | Terms can be variable from 1 month to multiple years. | Terms can be variable from 1 month to multiple years. |
| Early termination fee: | No | Possible** – contact your current supplier. | Possible** – contact your current participating supplier listed on your bill. |
| How do I enroll or who do I contact? | You are already enrolled in SCO. Log into our Manage Your Account system to manage. | We recommend to compare Energy Choice offers first by visiting the PUCO's apples to apples chart. If you are interested in an Energy Choice Agreement, you will need to contact the supplier to enroll. | Check aggregation programs near you by visiting the PUCO map. Contact your local government for details. See approved Enbridge Gas Ohio suppliers. |
* Customers on a payment plan are eligible if they are current on their plan payments. Other customers with arrearages can participate in Energy Choice if they have not broken more than one payment plan in the past 12 months, and they will be put on a new payment plan. Customers on the Percentage of Income Payment Plan (PIPP Plus) are not eligible for the Energy Choice program.
** Early termination fees vary by supplier and by agreement. Contact the supplier listed on your bill for details.
Energy Choice is an opportunity to manage your gas costs through selection of a rate plan that works for you. If you are eligible to participate in the Energy Choice program and do not choose a supplier, you will be assigned the SCO rate option. You will still receive the same reliable natural gas service, but you won’t be selecting from whom you buy the natural gas. Although customers are not required to shop, we do encourage customers to review available options periodically to ensure they are making informed decisions about their natural gas costs.
There are many factors that influence the price of gas, including weather, the popularity of natural gas in homes and businesses, supply and demand, and competing fuels such as oil, coal, and renewable forms of energy.
No, the SCO rate will change each month. They may be more, or less, than the price of gas a customer may find with a retail supplier or governmental aggregation program. Plus, a supplier may be able to offer a fixed rate, which helps customers plan their gas costs.
The SCO customer's assigned default supplier changes every April due to Enbridge Gas Ohio’s auction process. The SCO rate will transfer if the customer moves. However, when a customer's account closes and we issue a final bill, he or she will go through the SCO rotation again once service is restored, which means the customer may end up with the same, or a different, SCO supplier.
Some low-cost or no-cost ways to save energy and money include:
Yes, there are a number of programs that income-eligible residential customers can apply for, including HEAP, PIPP Plus and Heat Care Program. Customers can apply for HEAP and PIPP Plus by calling the Ohio Department of Development at 800-282-0880. To apply for Heat Care Program, customers can contact your local Salvation Army or call 1-800-SAL-ARMY.
