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The Energy Choice program is a statewide program offers you the option to purchase your natural gas from a competitive retail supplier certified by the Public Utilities Commission of Ohio (PUCO) instead of Enbridge Gas.
Enbridge Gas will continue to deliver your natural gas; respond to service and emergency needs; read your meter and provide customer service and billing.
Watch our video to learn more about your choices
What is a MRR?
The MRR is the default natural gas rate for most medium and large business customers who are eligible for Energy Choice but have not selected a supplier or joined a governmental aggregation program.
Customers on the MRR pay either:
More information about the MRR can be found in Enbridge Gas’ tariffs
Things to consider before joining:
Indicates what energy choice plan you are currently on
| Monthly Retail Rate | Aggregation | Energy choice agreement | |
|---|---|---|---|
| This is the default rate that applies to medium and large business customers who qualify for Energy Choice but haven’t selected a supplier or joined a municipal aggregation program. | A large buying group may be able to get a better price for the group members than you might get on your own, and it may include other benefits such as energy use analysis and management. | Our voluntary energy choice agreement offers you the option to purchase the natural gas you use from a certified supplier instead of𠊎nbridge Gas Ohio. | |
| Rate type: | Variable monthly rate | Fixed and/or variable group rate | Fixed and/or variable |
| Eligibility: | Medium and large business customers* | Select geographic areas* | All customers* |
| Term length: | ??? | Terms can be variable fom 1 month to multiple years. | Terms can be variable from 1 month to multiple years. |
| Early termination fee: | No | Possible** – contact your current participating supplier listed on your bill. | Possible** – contact your current supplier. |
| How do I enroll or who do I contact? | Eligible medium and large business customers can enroll in the Monthly Retail Rate by calling 1‑800‑362‑7557. If your supplier or aggregation program ends and you don’t choose a new supplier, you’ll be automatically placed on this rate. | Check aggregation programs near you by visiting the PUCO map. Contact your local government for details. See approved Enbridge Gas Ohio suppliers. | We recommend to compare Energy Choice offers first by visiting the PUCO's apples to apples chart. If you are interested in an Energy Choice Agreement, you will need to contact the supplier to enroll. |
* Customers on a payment plan are eligible if they are current on their plan payments. Other customers with arrearages can participate in Energy Choice if they have not broken more than one payment plan in the past 12 months, and they will be put on a new payment plan. Customers on the Percentage of Income Payment Plan (PIPP Plus) are not eligible for the Energy Choice program.
** Early termination fees vary by supplier and by agreement. Contact the supplier listed on your bill for details.
No, the MRR rates will change each month. They may be more, or less, than the price of gas a customer may find with a retail supplier or governmental aggregation program. Plus, a supplier may be able to offer a fixed rate, which helps customers plan their gas costs.
One of two things will happen when your Energy Choice agreement ends:
You will need to review your contract terms and conditions and look for information about what happens at the end of the contract period and for any automatic renewal provisions. Automatic renewals are fairly common in supplier contracts. Keep in mind, your supplier is required to provide you with a notice by mail that your original contract is ending. In most instances, that notice will contain information about automatically renewing your contract. If the renewal notice contains no material changes, such as an increase in a fixed rate, a change from a fixed to a variable rate or any new fees from your original contract and is for a period of six months or longer, the supplier is required to send you a notice about your new contract's expiration by mail at least 45-days before your original contract ends. If your contract does not have a renewal provision, you will be returned to Enbridge Gas Ohio temporarily at the end of the contract period.
Some low-cost or no-cost ways to save energy and money include:
Yes, there are a number of programs that income-eligible residential customers can apply for, including HEAP, PIPP Plus and Heat Care Program. Customers can apply for HEAP and PIPP Plus by calling the Ohio Department of Development at 800-282-0880. To apply for Heat Care Program, customers can contact your local Salvation Army or call 1-800-SAL-ARMY.
