In order to serve you better, please select your Enbridge Gas location services.
We noticed you are visiting from Utah, would you like to visit our Utah site?
The Energy Choice program is a statewide program offers you the option to purchase your natural gas from a competitive retail supplier certified by the Public Utilities Commission of Ohio (PUCO) instead of Enbridge Gas.
Enbridge Gas will continue to deliver your natural gas; respond to service and emergency needs; read your meter and provide customer service and billing.
Watch our video to learn more about your choices
An Energy Choice Agreement is a contract between you and a supplier (that you choose) that sets the price for natural gas.
Types of rates:
This lets you pick the plan that works best for you. Things to consider before you choose:
Indicates what energy choice plan you are currently on
| Energy choice agreement | Standard choice offer | Aggregation | |
|---|---|---|---|
| Our voluntary energy choice agreement offers you the option to purchase the natural gas you use from a certified supplier instead of Enbridge Gas Ohio. | SCO is the default rate but have not chosen a supplier or joined a municipal aggregation program, pay for their natural gas consumption. | A large buying group may be able to get a better price for the group members than you might get on your own, and it may include other benefits such as energy use analysis and management. | |
| Rate type: | Fixed and/or variable | Variable rate | Fixed and/or variable group rate |
| Eligibility: | All customers* | Residential customers | Select geographic areas* |
| Term length: | Terms can vary from 1 month to multiple years. | No term – you can enroll in other agreements at any time. | Terms can vary from 1 month to multiple years. |
| Early termination fee: | Possible** – contact your current supplier. | No | Possible** – contact your current participating supplier listed on your bill. |
| How do I enroll or who do I contact? | We recommend to compare Energy Choice offers first by visiting the PUCO's apples to apples chart. If you are interested in an Energy Choice Agreement, you will need to contact the supplier to enroll. | Enroll in SCO by logging into our Manage Your Account system. | Check aggregation programs near you by visiting the PUCO map. Contact your local government for details. See approved Enbridge Gas Ohio suppliers. |
* Customers on a payment plan are eligible if they are current on their plan payments. Other customers with arrearages can participate in Energy Choice if they have not broken more than one payment plan in the past 12 months, and they will be put on a new payment plan. Customers on the Percentage of Income Payment Plan (PIPP Plus) are not eligible for the Energy Choice program.
** Early termination fees vary by supplier and by agreement. Contact the supplier listed on your bill for details.
“Certified natural gas suppliers” are competitive retail natural gas suppliers that have been certified by the PUCO to participate in the Energy Choice program.
Before you make any changes to your Energy Choice agreement, please review our Supplier question checklist located within the “Choose” tab.
One of two things will happen when your Energy Choice agreement ends:
You will need to review your contract terms and conditions and look for information about what happens at the end of the contract period and for any automatic renewal provisions. Automatic renewals are fairly common in supplier contracts. Keep in mind, your supplier is required to provide you with a notice by mail that your original contract is ending. In most instances, that notice will contain information about automatically renewing your contract. If the renewal notice contains no material changes, such as an increase in a fixed rate, a change from a fixed to a variable rate or any new fees from your original contract and is for a period of six months or longer, the supplier is required to send you a notice about your new contract's expiration by mail at least 45-days before your original contract ends. If your contract does not have a renewal provision, you will be returned to Enbridge Gas Ohio temporarily at the end of the contract period.
Yes. You can switch to another natural gas supplier at any time, but if you are receiving service under an Energy Choice agreement or through a governmental aggregation program, there may be penalties for doing so. Depending on the supplier, you may be charged a cancellation fee to end your contract early. Check your contract to determine the amount of the fee. If you move directly from one natural gas supplier to another, the actual switch may take up to two billing cycles. At no time during the switch should you experience a disruption in your natural gas service. There is no termination fee to switch from the SCO or MRR to an Energy Choice agreement with a selected supplier.
Opting out of supplier lists can be performed by signing into Manage Your Account. Once you sign in, navigate to Edit Account Settings and select “Opt-In/Out of Supplier Lists”. Customers who opt out of supplier lists will block their information from being released for Energy Choice and governmental aggregation solicitations. However, this does not prevent a supplier from getting the customer's information from another source or using information from a previous list. Phone numbers are not included on supplier lists.
Some low-cost or no-cost ways to save energy and money include:
Yes, there are a number of programs that income-eligible residential customers can apply for, including HEAP, PIPP Plus and Heat Care Program. Customers can apply for HEAP and PIPP Plus by calling the Ohio Department of Development at 800-282-0880. To apply for Heat Care Program, customers can contact your local Salvation Army or call 1-800-SAL-ARMY.
