Aggregation

The theory behind governmental aggregation is simple: by using the bulk purchasing power of communities or other buying groups, greater savings can be passed on to individual consumers. By joining together, consumers can also gain the ability to utilize a team of experienced professionals to negotiate for better prices and protections.

Yes. You can switch to another natural gas supplier at any time, but if you are receiving service under an Energy Choice agreement or through a governmental aggregation program, there may be penalties for doing so. Depending on the supplier, you may be charged a cancellation fee to end your contract early. Check your contract to determine the amount of the fee. If you move directly from one natural gas supplier to another, the actual switch may take up to two billing cycles. At no time during the switch should you experience a disruption in your natural gas service. There is no termination fee to switch from the SCO or MRR to an Energy Choice agreement with a selected supplier.

Some low-cost or no-cost ways to save energy and money include:

• Adjust the thermostat temperature settings: You can save as much as 1 percent for every degree you lower your thermostat.
• Furnace efficiency: Newer, higher-efficiency furnaces use less natural gas than older, less-efficient furnaces.
• Home insulation: Well-insulated homes use less natural gas for heating than poorly insulated homes.

Yes, there are a number of programs that income-eligible residential customers can apply for, including HEAP, PIPP Plus and Heat Care Program. Customers can apply for HEAP and PIPP Plus by calling the Ohio Department of Development at 800-282-0880. To apply for Heat Care Program, customers can contact your local Salvation Army or call 1-800-SAL-ARMY.