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Important!
Your ebill notifications and communications will now come from @enbridgegas.com. Please add this email client to your safe sender's list.

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Update the Payee Name to Enbridge Gas

When paying your bill, we ask that you change the payee name to Enbridge Gas. The payee is the entity you pay for service. All other payment and account information remains the same, including your natural gas account number. No changes are needed if you currently utilize automatic payments.

  • Payments by check: If you pay natural gas bills by mailing a check, please make payments to Enbridge Gas, P.O. Box 27031, Richmond, VA 23261-7031.
  • Payments at authorized pay stations: If you pay natural gas bills at authorize pay stations, please pay Enbridge Gas.
  • Payments through your bank: If you pay your bill manually via bank pay, please update the payee to Enbridge Gas UT WY ID. Don’t worry if your bank doesn’t currently show this payee option—we will still receive your payment with the existing payee.

No update is needed if paying through our website, the Enbridge Gas mobile app or Auto Pay.

What changes were made?

What actions you need to take?

What won’t change?

  • Mobile app: Please continue using the Dominion Energy app for mobile access to your natural gas account. More information on your mobile app experience will be provided at a later date.

Be aware of scammers who call and claim to be collecting on your bill and ask for an online or over-the-phone payment. Please remember that Dominion Energy and Enbridge employees will never call or show up at your home to demand a payment and will never request to enter your home without proper identification, an appointment, or a reported emergency.

By 2025, all references to Dominion Energy will be replaced by Enbridge Gas on items like bills, vehicles, and uniforms. If you have any questions, please call 800-323-5517 to verify the status of your account or work happening near your home or business.

The rates you pay for natural gas supplies and service will be unaffected by this transition. As always, customer bills will be affected by usage, the fluctuating cost of natural gas, the cost of providing service, and maintaining infrastructure. Changes to natural gas rates may occur as part of our pre-established regulatory process and timelines and are unrelated to this ownership change.